TESTIMONIALS

“NYFRS evaluated several asset management systems on the market prior to its decision of awarding BlueLight the contract based on its potential compatibility of use within the fire and rescue sector. CSS & NYFRS have worked closely & continue to work in developing BlueLight as an essential asset management tool with a smooth end user experience for the wider service. The transition away from a database paper based system to a ‘live’ asset managed platform has already had a massive impact through accurate catalogue data, stores management, control of external testing & operational lifespans of equipment in the field through to appliance inventories and scheduled testing on station. NYFRS supplies personnel & crews on station have all embraced the BlueLight system and are seeing the benefits of their own personal ownership of the system. The end user engagement in BlueLight was at the forefront of the NY project ensuring that the system was easy to use thereby maintaining its data accuracy.”

Paul Wright

North Yorkshire Fire & Rescue Service

“The process has been rigorous throughout and, we are pleased with the outcome. It future proofs our compliance, allows us to track and trace assets for product recall reasons, assists with budget setting and much more. The scanner and barcode technology has made the process much more efficient which is an additional benefit. The team has worked extremely well together throughout the transition.”

Mark Naylor, Head of Response and Resilience

North Yorkshire Fire & Rescue Service

“CDDFRS has found that BlueLight tasks and tests are relatively easy to set up and use as their guides are comprehensive in a step by step approach. We have over 35000 assets with over 500 individual tests set at frequency ranging from 1 day to 5 years. We like the fact that you can complete and generate a task on any Android or IOS device. We can monitor results and get notifications of any task test results.

Before we had BlueLight if equipment had been swapped i.e. move location, we would spend time and resources to ensure items were placed back in its original location. But now the item can stay in its new location as history and test stay with it and will now show up in its new location.

This has been a step forward for us moving from a paper-based system to a digital system. Allowing us to go paper light, freeing up time and resources which are needed for efficient and effective working.”

Neil Storey
Assurance & Assets

“It was clear from the tendering process that Pro-Cloud AMS was a quality product that could meet our requirements and provide a value for money solution. Since awarding the contract, the team at CSS (Europe) have proven themselves to be both responsive and supportive in their approach to working closely with our project delivery team to develop their core Pro-Cloud system into the BlueLight solution that is tailored to meet our specific needs as a fire and rescue service.

Although we are still in the rollout phase, we are pleased with how CSS (Europe) have struck the right balance between being receptive to feedback from our staff and providing their own constructive challenge back to us about how we can streamline and improve the existing processes we use to managing our operational equipment assets that are so critical to our role protecting the communities of County Durham and Darlington.”

Staff feedback: “We are confident that the investment we have made, supported by the good relationship we have developed with CSS (Europe), will soon begin to pay for itself as well as greatly improving visibility and assurance that we are getting the best out of our operational assets and minimising our whole-life costs. So much so, that we are already making plans to utilise the BlueLight system to manage other assets across our organisation. Based on progress to date, I wouldn’t hesitate to recommend another FRS to invite CSS (Europe) to tender for their AMS.”

Andrew Hopkinson
Area Manager, Head of Assurance and Assets